Customer Concierge
How Can We Help You?
Whether you need assistance with an existing keepsake, spotted a date typo, or have a custom inquiry, our team responds to all inquiries within 24 hours.
Direct Inquiries
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Customer Supportsupport@thedayiarrived.com
Orders, reprints, download help
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Legal & Privacyprivacy@thedayiarrived.com
GDPR, data deletion, compliance
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Response Hours
Monday – Saturday: 9:00 AM – 6:00 PM EST
Typical response time: under 12 hours
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Free Typo & Date Corrections
Enter the wrong birth hour or misspell a name? No worries! Contact us with your details and we will regenerate and re-email your updated 300 DPI dossier at zero charge.
Send Us a Message
Fill out the form below and an archivist from our team will get back to you promptly.